Privacy Policy
This new Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website located at admin.gofedo.com, or the GOFEDO mobile application (collectively, “Gofedo Platform”) made available by GOFEDO (“Gofedo”, “Company”, “we”, “us” and “our”), a private company.
Mothers Complex, R.K. Road-TNHB, Hosur, Krishnagiri, Tamil Nadu, IN 635109
The terms “you” and “your” refer to the user of the Gofedo Platform. The term “Services” refers to any services offered by Gofedo whether on the Gofedo Platform or otherwise.
1. Your Consent
By using the Gofedo Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Gofedo Platform.
2. Policy Changes
We may occasionally update this Policy, and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Gofedo Platform or to your email address on record. Where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
3. Links to Other Websites
The Gofedo Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Gofedo shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Gofedo Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
4. Information We Collect from You
Location Information
Our application collects real-time information about your device location, as permitted by you.
Precise Location Information and How to Opt-Out
When you use our location-enabled services, we may collect and process information about your mobile device’s GPS location and the time the location information is recorded to customize the Services. Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data only as long as it is reasonably necessary for providing services to you. If you wish to opt out, you can disable the GPS or location-tracking functions on your device. See your device manufacturer’s instructions for further details.
5. Cookies
Our Gofedo Platform collects and stores information with respect to your use of the Services.
We use cookies for purposes such as:
• Authenticating users;
• Remembering user preferences and settings;
• Determining the popularity of content.
Please see our Cookie Policy for more details.
6. Uses of Your Information
We use the information we collect for various purposes, including:
• To provide, personalize, maintain, and improve our products and services.
• To carry out our obligations arising from any contracts entered into between you and us.
• To administer and enhance the security of our Gofedo Platform.
• To provide you with information about services similar to those you are already using or may interest you.
• To understand our users and improve our content and features.
• To conduct research and generate reports about our user base.
• To allow you to participate in interactive features of our Services.
• To measure the effectiveness of advertising and deliver relevant ads to you.
• To track the progress of delivery or status of orders placed by our customers.
7. Accessing and Correcting Your Personal Information
You can delete your account by visiting the account settings page on our Gofedo app for customer https://gofedo.com/profile. Restaurants and delivery partners also can delete your account on APP profile settings.
8. Disclosure and Distribution of Your Information
We may share your information for the following purposes:
• With Service Providers: To support our business operations.
• With Restaurant Partners: To facilitate your order processing.
• With Other Users: To provide relevant details for delivery services.
• For Crime Prevention or Investigation: To comply with legal obligations and prevent illegal activities.
• With Advertisers: To serve advertisements on the Gofedo Platform.
9. Data Security Precautions
We have implemented appropriate technical and security measures to secure your information. Our third-party service providers for vault and tokenization services are PCI compliant. However, we cannot guarantee the security of data transmitted over the internet.
10. Opt-Out
You can manage your email preferences by logging in to your account or following “unsubscribe” instructions in our emails. To withdraw your consent for the use and disclosure of your personal information, please write to us at contact@gofedo.com. Your request will take effect no later than 5 business days from receipt.
11. Office and Gofedo Platform Security
For inquiries regarding the processing or usage of information, email us at contact@gofedo.com or write to us at:
GOFEDO, Mothers Complex, TNEB Road, Hosur, Krishnagiri - 635109, Tamil Nadu, IN
If you come across any abuse or policy violation, please report to contact@gofedo.com.
